Privacy policy

 

Privacy Policy – GemSlabs

At GemSlabs, your privacy matters. I run this shop as a small independent seller, and I only collect the information needed to process your orders and provide a smooth shopping experience. This policy explains how your data is collected, used, and protected when you visit or make a purchase from my store.


1. Information I Collect

When you interact with the website, I may collect:

Personal Information: Name, email address, phone number, shipping and billing address.

Payment Information: Payments are handled securely by third‑party providers. I never see or store your full payment details.

Order Information: Products purchased, order history, and transaction details.

Device Information: IP address, browser type, time zone, and cookies for analytics and performance.


2. How Your Information Is Used

Your information is used to:

  • Process and ship your orders

  • Contact you about your purchase or any questions

  • Improve the website and customer experience

  • Prevent fraud or unauthorized activity

  • Send promotional emails (only if you choose to opt in)


3. Sharing Your Information

Your data may be shared with trusted third parties such as:

  • Payment processors (for secure checkout)

  • Shipping carriers (to deliver your order)

  • Analytics tools (to improve website performance)

I do not sell, rent, or trade your personal information.


4. Cookies & Tracking

GemSlabs uses cookies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies in your browser settings, but some features may not work correctly.


5. Data Security

I take reasonable steps to protect your information using secure systems and encryption where appropriate. However, no online transmission is 100% guaranteed.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data I hold

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails at any time


7. Data Retention

Your information is kept only as long as needed to process orders, meet legal requirements, and resolve any issues.


8. Third‑Party Links

The website may contain links to external sites. I’m not responsible for their privacy practices or content.


9. Children’s Privacy

GemSlabs does not knowingly collect personal information from children under 13.


10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.


11. Contact

If you have questions about how your data is handled, you can reach me at: 📧 gemslabspt@gmail.com